Now Hiring - Sales Account Manager in Richardson, TX

THE COMPANY:

Richardson, TX

What do we do? We design and distribute high-end rollerballs, pencils, and fountain pens.

We're on a quest to bring enjoyment, energy, vibrancy, excitement and value to the world of writing instruments and accessories. Our proudest achievement is having an excellent team who loves the brand and works hard every single day. This team comes together to create designs that have made people smile for over 30 years and will continue to do so for many years. After all, Life is too short to carry an ugly pen!®

We’re on the quest to find a strong Account Manager to our awesome team who aligns with our Mission and Culture.

THE ROLE:

This is a hybrid role - Most days in the office, some days working from home

Must be willing and able to come into the office the first 90 days.

Quite simply -

• You’ll work alongside the Business Development Representative (BDR) and ensure our new customers are going through the fulfillment pipeline while our BDR chases the next opportunity.
• You’ll actively grow our current customer base while providing excellent customer service.
• You’ll create up-sell and cross-sell opportunities so we may capture more out of each account.
• You’ll ensure our customers are 100% satisfied with our product and service and interact with multiple personalities to create a raving experience.
• You’ll be a part of a brand new sales department that’s eager to sell more while taking care of our customers.
• ...and you’ll make some pretty great money and bring joy to people’s life while doing it too!

WE’RE LOOKING FOR SOMEONE WHO:

• Has strong customer service skills and can interact with multiple personalities with ease.
• Has consistently received 5-star ratings in customer satisfaction.
• Has grown existing customer accounts.
• Has worked alongside a strong Business Development Representative and ensured a smooth transition from sales to fulfillment.
• Has been a part of a new sales department.
• Has been the first official Account Manager in this division.

SPECIFICS REQUIRED/PREFERRED

3+ years of account management required

Active growth account (up-selling and cross-selling) experience required

Promotional products knowledge a huge plus

Must be willing to travel 2-3 times a year (possibility for more based on company growth)

Must pass a background check

Job Type: Full-time

Pay: $30,000.00 - $36,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Richardson, TX 75081: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you commute to the office 3 times a week?
• Are you willing and able to spend the first 90 days working in the office?
• How many years of sales experience do you have?

Experience:

• Account management: 3 years (Required)

Work Location: Hybrid remote in Richardson, TX 75081